Privacy Policy

1. Introduction

Mostra ("we", "us" and "our") respects your privacy and is committed to protecting your personal data. This policy explains how we handle your personal data when you visit our website or use our services.

2. Data We Collect

We may collect, use, store and transfer the following categories of personal data:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes email address and phone numbers.
• Page Request Data: includes the name, contact details, preferred date or time, and message a visitor submits through a page request form.
• Technical Data: includes IP address, your login data, browser type and version, time zone setting and location.
• Usage Data: includes information about how you use our website, products and services.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

5. Data Retention

Page request data is delivered to the page owner and deleted from Mostra after 180 days. Page owners may have their own retention obligations.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing. If you wish to exercise any of these rights, please contact us.

7. Cookie and Storage Policy

Necessary storage is always available for security, your privacy choice, and features you request such as carts, favorites, and builder preferences. The consent choice is kept in this browser for up to 12 months.

Analytics is off by default. If you allow it, Mostra may load Google Analytics and Umami and create a first-party visitor identifier for up to one year plus a session identifier refreshed for up to 30 minutes. Advertising is also off by default and may load Google Ads to measure advertising results and conversions only when allowed; Mostra keeps ad personalization disabled.

With analytics allowed, Mostra also remembers how you first arrived (the referring site, campaign tags, and the first page you opened) and, if you create an account, links it to that account so we can see which channels bring people who use Mostra.

Maps, videos, and other external embeds are blocked by default. Allowing External media lets the named provider receive a network request and related technical data such as your IP address and browser information.

You can change or withdraw your choice at any time using Cookie settings. Withdrawal stops future optional loading and removes Mostra analytics identifiers and first-party Google identifiers that this browser allows us to clear. Provider or HTTP-only cookies may not be accessible to this page.

8. Contact

If you have any questions about this privacy policy or our privacy practices, please contact us at: support@mostra.app